What Healthcare Clients Say About AQC

We have used Advanced Quality Compliance & CVO for the past 3 years. Shannen and her staff take care of all our credentialing needs for the multi-specialty surgery center we have as well as the ENT practice we have. We have 50 + providers in our surgery center and our ENT practice has 4 locations with 6 practicing ENT physicians as well as a nurse practitioner. Her company has a website you will have access to so that at any given time you can access your provider/facility credentialing documents/information all in one place. They provide me with an updated list of all our upcoming expirations each month. It has been a huge convenience to not have the added stress of trying to keep up with all of this myself. I highly recommend Shannen and her staff. They are most helpful and efficient.

We have worked with AQC since 2017, I have been very much satisfied with their expertise and knowledge in the provider enrollment and credentialing process. Shannen and Elizabeth are WONDERFUL to work with, I don’t consider them “vendors” I consider them as my fellow co-workers. Anytime a new provider comes on board they immediately begin the enrollment process, when a new contract is needed to become in network with a new payer they get it taken care of quickly. They’re 24/7 availability is so awesome to have knowing we will be taken care of.

I honestly do not know what I would do without AQC. I have been at United Health Centers for almost two years doing all of the billing for 18 providers. They are not all full time; however, as you know the credentialing still has to be done and the provider numbers set up with each insurance carrier. I am now using their checklist for the credentialing process to encourage our HR Department to gather the information from new providers during the hiring process. It is certainly starting them out on the right path to success. What I like is the fact that they keep up with all of the rules and regulations and just let me know when and what is needed to keep my providers credentialed. They go above and beyond to help me understand how it all works together with regular updates on what’s current, about to expire, or maybe just needs to be on my radar. Each member of the staff at AQC is equally important to me as they keep up with different aspects of the process and keep me informed.

I am actually out on maternity leave, but would be glad to give you some feedback for advanced compliance. They are amazing to work with, always meet my insanely difficult deadlines, and are easy to reach anytime. I feel that Shannen has always gone over and beyond for me and other customers. She saves me hours and hours of work, keeps us up to date on being compliant. I actually just went through a Medicare audit and passed with flying colors with no deficiencies in our surgery centers’ credentialing